Comments on: Totsy.com – Deeply Discounted Sales For Mom’s http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/?utm_source=rss&utm_medium=rss&utm_campaign=totsycom_deeply_discounted_sales_for_moms Thu, 09 Feb 2012 00:52:26 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Paula http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-14534 Paula Tue, 21 Dec 2010 03:07:51 +0000 http://first-time-mommy.com/blog/?p=740#comment-14534 I purchased some items online with Totsy on 11/8/10 and as of 12/20/10 they have not shipped. The customer service is non existent. One of the things I haven't received is a code for another site, where I've paid $25 for $50 worth of goods. I don't recommend using them. Thank you for letting me post a review on your blog. I purchased some items online with Totsy on 11/8/10 and as of 12/20/10 they have not shipped. The customer service is non existent. One of the things I haven’t received is a code for another site, where I’ve paid $25 for $50 worth of goods. I don’t recommend using them. Thank you for letting me post a review on your blog.

]]> By: Suzy http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-13558 Suzy Fri, 10 Dec 2010 09:38:01 +0000 http://first-time-mommy.com/blog/?p=740#comment-13558 I purchase a Madame Alexander doll from Totsy.com. I am an avid on-line shopper and usually have had successful purchases. The doll arrived much later than was expected (after the first birthday of my child) and it is a fake. When I inquired about the delay in delivery, I also inquired about the authenticity of the manufacturer. They did not reply. I would never buy anything from Totsy.com again and would suggest that you do not either. Besides being delivered late, not being authentic, it arrived in a plastic bag and not an official Madame Alexander box. I purchase a Madame Alexander doll from Totsy.com. I am an avid on-line shopper and usually have had successful purchases. The doll arrived much later than was expected (after the first birthday of my child) and it is a fake. When I inquired about the delay in delivery, I also inquired about the authenticity of the manufacturer. They did not reply. I would never buy anything from Totsy.com again and would suggest that you do not either. Besides being delivered late, not being authentic, it arrived in a plastic bag and not an official Madame Alexander box.

]]> By: admin http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-12637 admin Mon, 29 Nov 2010 01:46:08 +0000 http://first-time-mommy.com/blog/?p=740#comment-12637 Thank you for your opinion Michelle. I've never had a problem with them myself. I do know that if you are a member of their facebook page you'll probably get a quick answer if you post something there. I have seen a few complaints abt not shipping fast enough etc. I guess that's due to the fact that they do not store the items themselves. Once you make your order they have to then rely on the other company to get your product to totsy (I believe) and then totsy ships it to you. So I guess they're pretty much at the mercy of all the other companies.. at least that's what I've gathered from reading their FB page. Thank you for your opinion Michelle. I’ve never had a problem with them myself. I do know that if you are a member of their facebook page you’ll probably get a quick answer if you post something there. I have seen a few complaints abt not shipping fast enough etc. I guess that’s due to the fact that they do not store the items themselves. Once you make your order they have to then rely on the other company to get your product to totsy (I believe) and then totsy ships it to you. So I guess they’re pretty much at the mercy of all the other companies.. at least that’s what I’ve gathered from reading their FB page.

]]> By: Michelle http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-12634 Michelle Mon, 29 Nov 2010 01:01:13 +0000 http://first-time-mommy.com/blog/?p=740#comment-12634 I am an avid online shopping, and never in all my online shopping experience have I dealt with a worst company than Totsy. I placed two separate orders with Totsy. One on October 12, 2010, and the second on October 22, 2010. It is now November 28, 2010 and I still do not have my orders. I contacted customer service, and they did not provide a clear answer to when my orders will ship. After the first two e-mails they stopped responding to my e-mails altogether. However, Totsy did help themselves by taking money out of my bank account for the items that haven't even shipped yet. Nor do I know when they will ship, since they stopped responding. My estimated shipping dates have come and gone, and I haven't even received a complimentary e-mail explaining why, or even offering a refund on shipping. I had to contact the BBB on the matter. Hopefully now, I can get a response. I don't see how this company even advertises toys and other merchandise for Christmas when there is NO WAY the items will be in on time. I would rather pay full price for any item than have to explain to my child that their christmas gift will not be in on time. THE DEALS ON TOTSY ARE NOT WORTH IT. Just look somewhere else. I'm sure you can find equally great deals on other websites. Try Gilt.com, Hautelook.com or even Zulily.com if you want killer deals on designer threads with reasonable shipping dates. Gilt.com has never steered me wrong. I am an avid online shopping, and never in all my online shopping experience have I dealt with a worst company than Totsy. I placed two separate orders with Totsy. One on October 12, 2010, and the second on October 22, 2010. It is now November 28, 2010 and I still do not have my orders.

I contacted customer service, and they did not provide a clear answer to when my orders will ship. After the first two e-mails they stopped responding to my e-mails altogether. However, Totsy did help themselves by taking money out of my bank account for the items that haven’t even shipped yet. Nor do I know when they will ship, since they stopped responding. My estimated shipping dates have come and gone, and I haven’t even received a complimentary
e-mail explaining why, or even offering a refund on shipping. I had to contact the BBB on the matter. Hopefully now, I can get a response.

I don’t see how this company even advertises toys and other merchandise for Christmas when there is NO WAY the items will be in on time. I would rather pay full price for any item than have to explain to my child that their christmas gift will not be in on time. THE DEALS ON TOTSY ARE NOT WORTH IT. Just look somewhere else. I’m sure you can find equally great deals on other websites. Try Gilt.com, Hautelook.com or even Zulily.com if you want killer deals on designer threads with reasonable shipping dates. Gilt.com has never steered me wrong.

]]> By: mamabear http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-11914 mamabear Mon, 15 Nov 2010 20:58:09 +0000 http://first-time-mommy.com/blog/?p=740#comment-11914 Totsy is a terrible business. They currently have a rating of "D" with the Better Business Bureau, and for the level of service I have received from them, I consider that high. Totsy has horrible customer service and ridiculous order completion time. I have placed several orders with them, and every single time I have had to wait at least 6 weeks. In fact, after waiting over 8 weeks for one order, I tried and tried contacting Totsy customer service by phone and email and they wouldn't ever respond or even answer the phone! The only way I have ever been able to contact them is by complaining on their Facebook page. (FYI, if you complain there or correspond with other customers on their FB wall, they will delete your post as soon as they see it so that their other potential customers won't see it.) Only after complaining there did I finally get in touch with customer service, and they told me that OOPS, they never received that order from the designer, so they would issue me a refund. They JUST figured that out over 8 weeks after I placed my order? It makes me wonder if they would have ever given me a refund if I hadn't complained. In the beginning, I kept trying to convince myself that the discounts I was getting were worth the hassle, but they most certainly are not. I have finally learned my lesson and will never buy from them again. I shop with Zulily.com now and have had nothing but good experiences with them. Zulily.com offers a much better selection and ships within 2 weeks, and they have great customer service. People should not waste their time with Totsy. They will certainly be disappointed. Totsy is a terrible business. They currently have a rating of “D” with the Better Business Bureau, and for the level of service I have received from them, I consider that high. Totsy has horrible customer service and ridiculous order completion time. I have placed several orders with them, and every single time I have had to wait at least 6 weeks. In fact, after waiting over 8 weeks for one order, I tried and tried contacting Totsy customer service by phone and email and they wouldn’t ever respond or even answer the phone! The only way I have ever been able to contact them is by complaining on their Facebook page. (FYI, if you complain there or correspond with other customers on their FB wall, they will delete your post as soon as they see it so that their other potential customers won’t see it.) Only after complaining there did I finally get in touch with customer service, and they told me that OOPS, they never received that order from the designer, so they would issue me a refund. They JUST figured that out over 8 weeks after I placed my order? It makes me wonder if they would have ever given me a refund if I hadn’t complained. In the beginning, I kept trying to convince myself that the discounts I was getting were worth the hassle, but they most certainly are not. I have finally learned my lesson and will never buy from them again. I shop with Zulily.com now and have had nothing but good experiences with them. Zulily.com offers a much better selection and ships within 2 weeks, and they have great customer service. People should not waste their time with Totsy. They will certainly be disappointed.

]]> By: Kalyn http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-9046 Kalyn Thu, 15 Jul 2010 22:08:11 +0000 http://first-time-mommy.com/blog/?p=740#comment-9046 I love totsy!!! I have ordered several times from them and have saved over $200!! These days, I have to be thrifty and thanks to totsy I can buy more for less. :) I love totsy!!! I have ordered several times from them and have saved over $200!!
These days, I have to be thrifty and thanks to totsy I can buy more for less. :)

]]> By: smartmommy http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-9036 smartmommy Tue, 13 Jul 2010 21:37:55 +0000 http://first-time-mommy.com/blog/?p=740#comment-9036 Yes, totsy is a very cool site to save money and make great deals! I totally agree with you! Yes, totsy is a very cool site to save money and make great deals! I totally agree with you!

]]> By: marie http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-9029 marie Mon, 12 Jul 2010 15:34:54 +0000 http://first-time-mommy.com/blog/?p=740#comment-9029 I absolutely love the great deals Totsy offers! So excited for the fourpeas kid bags Sale!! I have been waiting nearly 3 weeks for the fourpeas kid bags sale to start and it starts tonight! I absolutely love the great deals Totsy offers! So excited for the fourpeas kid bags Sale!! I have been waiting nearly 3 weeks for the fourpeas kid bags sale to start and it starts tonight!

]]> By: Tweets that mention Totsy.com – Deeply Discounted Sales For Mom’s | first-time-mommy.com -- Topsy.com http://first-time-mommy.com/blog/2009/10/totsycom_deeply_discounted_sales_for_moms/comment-page-1/#comment-8479 Tweets that mention Totsy.com – Deeply Discounted Sales For Mom’s | first-time-mommy.com -- Topsy.com Mon, 10 May 2010 23:42:16 +0000 http://first-time-mommy.com/blog/?p=740#comment-8479 [...] This post was mentioned on Twitter by detroitmommy. detroitmommy said: Have you guy's joined Totsy.com yet? You get $15 for every friend that makes a purchase. I've got $45 already! yay. http://bit.ly/9HsF30 [...] [...] This post was mentioned on Twitter by detroitmommy. detroitmommy said: Have you guy's joined Totsy.com yet? You get $15 for every friend that makes a purchase. I've got $45 already! yay. http://bit.ly/9HsF30 [...]

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